YITH WooCommerce Questions and Answers

Users that purchase online always hesitate when they buy a product that they cannot see nor touch.
Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines they are not able to verify personally the details or to ask for further information to a salesperson as it would be in a real shop. How many questions would they ask before clicking on the purchasing button and how frustrated are they purchasing blindly!

The more your customers’ need to get further details on your products is satisfied the more the conversions of your e-commerce will be. YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers to purchase products: you can use the plugin to create an FAQ section in every product detail page and add independently the most frequent questions and answers.
In the same way your customers will be able to write their questions easily and quickly and wait for you — or maybe a customer that has already purchased that particular product — to give them all the information they need. Thanks to YITH WooCommerce Questions And Answers you will be free to establish a direct line with your potential customers and reassure them toward the purchase: a true marketing tool that your shop cannot miss.

Demo Link : https://yithemes.com/themes/plugins/yith-woocommerce-questions-and-answers/

Summary from Demo
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Users that purchase online always hesitate when they buy a product that they cannot see nor touch.
Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines they are not able to verify personally the details or to ask for further information to a salesperson as it would be in a real shop. How many questions would they ask before clicking on the purchasing button and how frustrated are they purchasing blindly!
The more your customers’ need to get further details on your products is satisfied the more the conversions of your e-commerce will be. YITH WooCommerce Questions And Answers lets you give a positive answer to all doubts that may prevent your customers to purchase products: you can use the plugin to create an FAQ section in every product detail page and add independently the most frequent questions and answers.
In the same way your customers will be able to write their questions easily and quickly and wait for you — or maybe a customer that has already purchased that particular product — to give them all the information they need. Thanks to YITH WooCommerce Questions And Answers you will be free to establish a direct line with your potential customers and reassure them toward the purchase: a true marketing tool that your shop cannot miss.
All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.
We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.
You can use this plugin with*:
YITH WooCommerce Email Templates allows customizing the layout of emails sent through your WooCommerce-based shop.
If you use the two plugins you will be able to customize the style of the emails that are automatically sent through the YITH Questions and Answers plugin.
* All the plugins listed in this section are not included in YITH WooCommerce Questions and Answers. In order to take advantage of a specific integration you need to purchase and activate the premium version of the related plugin.
Are you a customer? Submit your review
Marta Cortés - verified owner November 5 2021
Ha sido perfectoBrinda un montón de posibilidades para obtener la info que necesitamos de nuestros clientes y poder mejorar nuestro servicio y lo mejor es que su nombre etc puede estar oculto así no se sientes presionados
kpanosgr - verified owner November 5 2021
Very good pluginVery good plugin works without problem on any woocommerce site i recommend it!
Adam N. - verified owner September 8 2021
Saves up pre-sale time although some people don't even take the time to read through the answers and ask the same questions but that's on them
Elba Palacios - verified owner August 10 2021
Antes de conseguir este producto tenía mi correo electrónico en el footer de la tienda para que los clientes pudieran hacerme preguntas antes de comprar. De veras era una molestia siempre hacían las mismas preguntas. Con esta adición a mi tienda virtual pude minimizar la cantidad de preguntas que recibo dejando las preguntas más comunes a la vista y contestando allí mismo lo que mis clientes necesiten saber. Solo le doy 4 estrellas porque no se pueden subir archivos en esa sección pero cumple perfectamente su función.
Justin Webner - verified owner June 2 2021
Nice and simple to useIt is quite basic but yet neccesary to prevent overloading email inbox and customer service channels. They can finf what they are want to know easier than ever
Only logged in customers who have purchased this product may write a review.
Yes you can use the shortcode included in the plugin that you can check out here. Just consider that it only works on product pages.
Yes the plugin includes the Google reCaptcha that could help you to stop the spam in the site. Moreover it includes an integration with the Akismet plugin so you can install it and the spam will stop.
No unfortunately the plugin does not support product variation. The Q&A section is activated on a product basis so if it's a variable product Q&As will refer to the entire product and not to its variations.
No there is no search filter on the frontend for the user. The admin however can search questions and answers from the backend.
If you create a Q&A in the Dutch version of the product the Q&A will be only for this version of the product. If you add a Q&A in the Dutch product this Q&A will not appear in the English version because they are different products.
No unfortunately at the moment it's not possible.
Yes this is possible through the specific option that if enabled allows only administrators to reply to questions.
Yes by default questions are sorted from the newest to the oldest so no problem at all.
Yes you can do this if you also have YITH Woocommerce Tab Manager because with that plugin you can create a custom tab for a specific product or category and there is a tab where you can use shortcodes (and Yith Woocommerce Questions and Answer has its own shortcode).
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